Client Management

Product Updates Updates to Change/Cancellation Request Functionality
Our next round of feature updates improves how clients can cancel or change visits!
Kyle Thielk
April 25, 2019
Running Your Pet Business How To Announce Your Pet Sitting Software
Just signed up for pet sitting software and curious how you share the news with your customers?
Product Updates Saving Time With Saved Replies
Saved Replies are a great way to save and use the most common messages you send to clients!
Product Updates Friday Feature Focus - Happiness Score
The Happiness Score is a great way to collect regular feedback from your customers!
Product Updates Unlimited Preferred Sitters and Do Not Schedule List
Have more than three preferred sitters? Need a ‘Do Not Schedule’ list? Now you can!
Product Updates Friday Feature Focus - Client History Tab
Keeping track of changes in a client's profile is easy with the Client History Tab!
Product Updates Friday Feature Focus - Random Key Codes
Random Key Codes are a quick and convenient way to label your keys in Time To Pet!
Running Your Pet Business Should You Grandfather in Old Pet Sitting Clients When Raising Your Rates?
After deciding to increase your rates - the next question is should you grandfather existing clients in at the old rates?
Product Updates System Notification Messages + Updates to View Past Requests
Our next update includes a new type of notification message and the ability to see your "Unavailable Notes" for a service order request.
Product Updates Friday Feature Focus - Pet Birthday Reminders
Can't remember all of the birthdays for your pet clients? Just enable the Pet Birthday Reminder tool!
Product Updates Updates to Client Reporting, Bulk Update & Daily Summary
We are excited to announce some updates to Reporting, to Bulk Updating and to the Daily Summary!
Running Your Pet Business Is It Time To Shrink Your Pet Care Service Area?
Sometimes, the best option for a small pet sitting company is to shrink your service area.
Running Your Pet Business Key Management for Pet Sitters and Dog Walkers
Having a solid, reliable and safe key management system is essential for pet sitting and dog walking companies.
Product Updates Some Updates to Key Functionality
Managing keys in Time To Pet just got easier!
Running Your Pet Business Keeping Custom Fields Simple For Your Pet Sitting Business
Custom Fields allow you to collect lots of information about your clients but sometimes - it's smarter to keep it simple.
Product Updates Friday Feature Focus - Login as Client
Logging in as a client helps you see exactly what your customer sees in their Client Portal!