Client Management

Running Your Pet Business Key Management for Pet Sitters and Dog Walkers
Having a reliable and safe key management system is essential for pet sitting and dog walking companies. Will you use lockboxes, codes, or copies of keys?
Ashley Morgereth
August 25, 2020
Running Your Pet Business The Complete Guide to Dog Walking Contracts — What You Should Include
A dog walking contract will outline the expectations of both clients and dog walkers before service begins. Here is everything your contract should include.
Running Your Pet Business The Ultimate Guide to Setting Your Pet Sitting and Dog Walking Rates
The Ultimate Guide to Setting Your Pet Sitting and Dog Walking Rates
Running Your Pet Business 5 Questions To Ask A Potential New Pet Care Client
As a new pet sitter — the first couple calls you get from potential new clients can be challenging...
Product Updates New Feature - Message Tags!
Our next feature helps manage your client messaging! Introducing Message Tags in Time To Pet!
Product Updates Client and Staff Flags - Now with Mobile App Support!
Our newest update makes it easy to identify important information - Clients and Staff Flags!
Product Updates Updates to Change/Cancellation Request Functionality
Our next round of feature updates improves how clients can cancel or change visits!
Running Your Pet Business How To Announce Your Pet Sitting Software
Just signed up for pet sitting software and curious how you share the news with your customers?
Product Updates Saving Time With Saved Replies
Saved Replies are a great way to save and use the most common messages you send to clients!
Product Updates Friday Feature Focus - Happiness Score
The Happiness Score is a great way to collect regular feedback from your customers!
Product Updates Unlimited Preferred Sitters and Do Not Schedule List
Have more than three preferred sitters? Need a ‘Do Not Schedule’ list? Now you can!
Product Updates Friday Feature Focus - Client History Tab
Keeping track of changes in a client's profile is easy with the Client History Tab!
Product Updates Friday Feature Focus - Random Key Codes
Random Key Codes are a quick and convenient way to label your keys in Time To Pet!
Running Your Pet Business Should You Grandfather in Old Pet Sitting Clients When Raising Your Rates?
After deciding to increase your rates - the next question is should you grandfather existing clients in at the old rates?
Product Updates System Notification Messages + Updates to View Past Requests
Our next update includes a new type of notification message and the ability to see your "Unavailable Notes" for a service order request.
Product Updates Friday Feature Focus - Pet Birthday Reminders
Can't remember all of the birthdays for your pet clients? Just enable the Pet Birthday Reminder tool!