Your account request is still pending approval. We will notify you via email when your request has been approved.
Hello and thank you very much for choosing All Friends Pet Care for your pet sitting needs!
This client portal on our online reservations system will allow you to input your contact information, pet care instructions, home information, payment information, and more.
Please click the link included in this email to activate your account and choose your new password. Once logged in, you will be on the "Conversation" page, which you can use to communicate with us in the office as well as your assigned pet sitter.
At the top of the page, you'll want to click on the tabs for "My Info” and then “Pets” - the information provided on these two pages will enable us to match you with the best pet sitter for you and your pets, so please fill in as much information as you are comfortable with.
The "Invoices" tab will be blank for now, but as you book service with us, you'll be able to see all invoices there - both paid and upcoming. You can securely input a credit card into your portal by clicking on the blue "Payment Methods" button on that page and follow the instructions there.
You can then submit a service request via the “Schedule” tab, letting us know what sort of service you would like in your absence. Once we have matched you with your new pet sitter, she/he will be saved to your profile as your primary sitter, and will show up on all subsequent requests for service. PLEASE NOTE: a credit card MUST be saved to your profile in order to request service through the portal. You will still have the option to pay via another method, but we do require a credit card on file in order to use the portal scheduling tool.
If you have any questions, you can always email us at firstname.lastname@example.org, or simply use the “Conversation” tab in your portal to send an email to us in the office. We are also available via phone if you'd prefer to speak to a live voice.
Please let us know if you have any difficulty accessing or setting up your account. We look forward to caring for your furry family members - thank you so much for entrusting us with their care!
With loving care for pets,
Your All Friends Pet Care team