You already have an active account. Please use the Log In page to access your account. If you have forgotten your password, please use the Reset Password page.

If this is a new account, check your email for instructions to log in for the first time. Make sure you check your Junk/Spam folder if you don't see the email. You can use the Reset Password page to request a new email if needed.

Your account request is currently pending approval. We will notify you via email when your request has been approved.

Thank you for joining Austin Dog Lady! We’re excited to have you here!

With your new account you can manage your information, pet information, request services, and much more! To use your account and get started, please visit the following portal link in this message, and login with your email address and temporary password provided. Please sign and acknowledge the Service Agreement. After that, please follow the steps below:

1. Start adding your information and pet information in the ‘My Info’ and ‘Pets’ tabs

2. Add a payment method on file, by going to your ‘Invoices’ tab, and clicking the ‘Payment Method’ teal button to your right-hand side

3. You can request services in the ‘Schedule’ tab, by then clicking the blue ‘+ Request Service’ button

There is also a Client Mobile App you can now download, and login using your existing Client Portal login credentials!

In the app - you can update your information, view and send messages, request services and pay invoices! If you have any questions, please send a message in the Conversation tab of your Client Portal. This message goes directly to us and we’ll be in touch as soon as we can. We will approve all requests within 48 hours or during office hours 9am-5pm M-F.


We look forward to meeting you and Creating Pet Care Partnerships you can always trust for your furry family members.

Warm Wags,

Austin Dog Lady

Office Hours: M-F 9-5
By Appt Sat/Sun