If this is a new account, check your email for instructions to log in for the first time. Make sure you check your Junk/Spam folder if you don't see the email. You can use the Reset Password page to request a new email if needed.
Your account request is currently pending approval. We will notify you via email when your request has been approved.
Welcome to Canine Concierge! Thank you for creating your pet portal account. With your new account you can manage your information, pet information, request services, and much more!
To use your account and get started, please check your email for a welcome email. In this email, you will find a one-time activation link. When you click the link, you will be signed in to the portal and prompted to set your password before continuing your onboarding:
1. Please sign and acknowledge the Service Agreement.
2. Start adding your information and pet information in the ‘My Info’ and ‘Pets’ tabs
3. Add a payment method on file, by going to your ‘Invoices’ tab, and clicking the ‘Payment Method’ teal button to your right-hand side
4. You can request services in the ‘Schedule’ tab, by then clicking the blue ‘+ Request Service’ button
There is also a Client Mobile App you can now download, and login using your existing Client Portal login credentials! Just search "Time To Pet" in the App/Google Play store.
In the app - you can update your information, view and send messages, request services and pay invoices! The app also supports push notifications if you’d like to receive notifications when we’ve sent you a new message. Copy the links below to download the app!
Apple App Store: https://itunes.apple.com/us/app/time-to-pet/id957456517?mt=8
Google Play Store: https://play.google.com/store/apps/details?id=com.sweetss.timetopet&hl=en)
If you have any questions, please send a message in the Conversation tab of your Client Portal. This message goes directly to us at Canine Concierge, and we’ll be in touch as soon as we can!
Thank you for joining Canine Concierge, we are excited to get to know you and your pet(s)!