Using the Pets page, you can keep your current pet’s information up to date as well as inform us of any new pets.
To add a new pet click the “New Pet” button.
Using the new screen, fill out as many details about your pet as you can.
Optionally, you can also attach a picture toward the photo of the screen to help us better identify your pet by clicking "Browse Files" and selecting the picture you would like to upload or by dragging and dropping the picture you would like to add onto the designated area:
When done adding your pet’s details, click the “Save Pet” button at the bottom of the screen.
The more up to date your pet’s details are, the better service we can provide. To edit your pet’s information, click the Edit button for the pet’s information you want to edit.
This can be done by clicking "Edit Details" under your pet's name under the Pets section in your portal:
Or this can be done by clicking "Edit (your pet's name)" at the bottom of your pet's profile under the Pets section in your portal:
The same screen you use to add a new pet will appear. Update the appropriate information in here and then click the “Save Pet” button.
If a pet needs to be removed from your profile, you can request for its removal by selecting "Remove Pet" at the bottom of their profile:
An additional pop-up window will appear to add a note with your removal request. This will get sent to the admin team to process.