If this is a new account, check your email for instructions to log in for the first time. Make sure you check your Junk/Spam folder if you don't see the email. You can use the Reset Password page to request a new email if needed.
Your account request is currently pending approval. We will notify you via email when your request has been approved.
Thanks for creating your account in The Village Pets, Pet Sitting and Pet Care Time to Pet portal!
With your new account you can manage your information, pet information, request services, and much more! Please sign and acknowledge the Service Agreement. After that, please follow the steps below:
1. Add your personal information and pet information in the ‘My Info’ and ‘Pets’ tabs
2. Request services in the ‘Schedule’ tab, by then clicking the blue ‘+ Request Service’ button
There is also a Client Mobile App you can now download, and login using your existing Client Portal login credentials!
In the app - you can update your information, view and send messages, request services and pay invoices! The app also supports push notifications if you’d like to receive notifications when we’ve sent you a new message. Click the links below to download the app or search for ‘Time To Pet’, in your smartphone’s App Store!
Apple App Store: https://itunes.apple.com/us/app/time-to-pet/id957456517?mt=8
Google Play Store: https://play.google.com/store/apps/details?id=com.sweetss.timetopet&hl=en)
If you have any questions, please send a message in the "Conversation" tab of your Client Portal. This message goes directly to us at The Village Pets, Pet Sitting and Pet Care, and we’ll be in touch as soon as we can!
Thank you for joining us, we’re excited to have you here!
PS - the video below is a very helpful tool for using the Time to Pet Client App: