Client Spotlight - Low Key Dog Walks

Michael Grenier
Michael Grenier December 14, 2023

Today, we're very excited to shine a light on an exceptional pet care provider, Low Key Dog Walks! Based in Victoria, BC, Canada, this company is dedicated to providing top-notch dog walking services that prioritize your pet's comfort and happiness. Their team understands that every dog has unique needs and they tailor their approach accordingly.


Low Key Dog Walks is actually the largest neighborhood-based dog walking company in Victoria, as well as the city's first Fear Free certified company. They focus on small group and private walks, and specialize in low-stress outings that meet the individual needs of each pup. Their groups never exceed 4 and they offer a ton of private walks for nervous, anxious and reactive dogs.

To learn more, check out their website or follow along with their journeys on Instagram or Facebook! Now to our interview with Low Key Dog Walks founder, Rachelle!


What caused you to get into pet sitting/dog walking?

Low Key Dog Walks is named after my service dog Loki, who is my business partner and inspiration. After we were paired together in 2019, I needed something that provided flexibility, security and a sense of purpose. Our business grew very organically and quickly after we found our groove together.

What is the most fulfilling part of owning a pet sitting/dog walking business?

I enjoy the variety every day. I have created a sustainable way to make a living for myself, as well as employment opportunities for others. I'm doing this while building relationships and meeting a real need in the community. This is something I'm super proud of.


What is the most challenging?

Finding the balance between employee support/development and client care.

Where do you see your business in 5 years?

5 years is a long ways away! I hope to see a strong, thriving business with a solid foundation and excellent team members. We will have a well-developed community outreach program that offers various initiatives around the city.


What has Time To Pet changed the most about how you run your business?

It has been just over a year since we implemented Time To Pet. Everything is more efficient now that I can automate invoicing, scheduling and a lot of my bulk messages. I don't text clients or staff directly anymore. I can also schedule staff a lot easier with the calendar settings. Thanks TTP!

Time To Pet is modern pet sitting software trusted by over 3,000 of the world’s most successful pet sitting and dog walking companies. We help pet care professionals start, grow and manage their businesses.

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