Pet care software that works the way your business does.

Every pet care business has its own processes, policies, and preferences. Time To Pet gives you the flexibility to customize your account, from the information you collect and the messages you send to your team's permissions and the way your brand looks.

Trusted by 5,000+ pet care businesses globally
Woman sitting cross-legged on a carpet with a laptop on her lap, smiling at a beagle lying on an orange couch behind her, with graphic overlays showing theme settings with color options, a paw icon, and permissions toggle.
BUSINESS CUSTOMIZATION
160+
settings to customize Time To Pet to fit the way your business operates.
CLIENT EXPERIENCE
60+
ways to customize your client experience to fit your needs.
DIGITAL AGREEMENTS
306K+
service agreements signed digitally by pet parents each year.
COMPANY SETTINGS

Set up your account your way

Customize the details that make your business unique and control how your team and clients interact with Time To Pet.

Company information and business details
Custom Client Portal tag
Tax rates and key locations
Social media links
Account and company settings
Company Settings form with fields for company name, client portal URL, email, website, and phone.
CUSTOM FIELDS

Collect the information that matters to your business

Every business has different needs. Custom Fields let you capture the details your team needs, whether that's parking instructions, cross streets, pet routines, or anything else specific to your business.

Create custom fields for clients and pets
Collect the information that's most relevant to your team
Keep important details accessible in client profiles
Custom Fields settings showing Primary Contact fields with client and staff visibility checkboxes.
client experience

Create a client experience that feels like your brand

Give clients a consistent experience from their first interaction with your business through ongoing communication. Customize your messaging, branding, and client requirements directly in Time To Pet.

Custom messaging

With Custom Messaging, you can personalize automated messages throughout Time To Pet, including welcome emails, service confirmations, invoice emails, and notifications.

Theme settings

Match your Time To Pet account, Client Portal, and emails to your brand with customizable colors and theme settings.

Client agreements

Require new clients to review and e-sign your agreements when they first access the Client Portal, and require existing clients to re-sign when policies change.

Happiness Score dashboard showing overall client satisfaction percentages and a table of client reviews.
TEAM PERMISSIONS

Give your team the right level of access

Control what each team member can see and do based on their role. Time To Pet supports different roles for admins, office managers, staff members, and trainees, so you can give your team access to the tools they need without giving everyone access to everything.

Role-based permissions
Admin, office manager, staff, and trainee roles
Control access to key features and actions
Custom message editor showing the decline notice sent to clients who request services with too little notice.
NEW CLIENT FORMS

Make it easier to bring new clients on board

Give prospective clients a simple way to submit their information online. New Client Forms let you create a customized form and add it directly to your website, so new clients can get started without an extra step.

Custom new client forms
Website-ready form links
Collect client and pet information before getting started
Time To Pet client portal Sign Agreement step showing a pet sitting policy for clients to accept.
FEEDBACK & INTEGRATIONS

Get more from the tools you already use

Time To Pet gives you additional ways to gather client feedback and connect your account with tools that support your business.

Client feedback

Use the Happiness Survey to collect recurring feedback from clients, identify issues, and address concerns before they become bigger problems.

QuickBooks Online

Keep your accounting connected with our QuickBooks Integration, which automatically syncs invoices, payments, and client information with QuickBooks Online.

Client survey asking how they rate their pet's visit, with Great, Ok, and Not Good options.
SECURITY

Keep your business data protected

Time To Pet is built with security and reliability in mind. Security features include encrypted communication, redundant systems, and backup options to help protect your business data.

Encrypted communication
Redundant server systems
Backup and data protection options
24/7 data center security
New Client Form settings showing account approval options and configurable form fields like phone, city, and zip.
“Time To Pet has helped me become more organized and passionate about what I do. It surprises my new and returning clients with how convenient and easy it is to use the system. The software is affordable, I can access it on the go with my iPhone, and the support team is always there when I need advice!”
Alexa R., Time To Pet customer, with her dog
Alexa R.
The Pug Mom

Start your 14-day free trial

Join 5,000+ pet care businesses that use Time To Pet to save time, delight clients, and grow their revenue.

Full access to all features
No contracts or hidden fees
US-based support from pet care pros
Create your free account
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