Customer Success Stories

What pet care companies have to say about Time To Pet.

Time To Pet has helped us grow exponentially. We could not have achieved our level of success without this software as its helped us streamline scheduling and improve communications between our clients, our office, and our teams. We believe the platform’s features make us, by far, more professional than other companies who use conventional dashboards. They are software gurus constantly developing and improving the platform based on user feedback. This decision was a good one.

Susan A.

Time To Pet has significantly enhanced the customer communication process. First, it gave me a reason to reach out to ALL my customers and say, “I’m switching pet sitting software, please activate your account!” As a result of the increased communication, I’m finding that a lot of former one-time clients have called us for new services and we are busier than ever.

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Jessica F.

Time To Pet has helped me become more organized, passionate about what I do and it surprises my new and returning clients with how convenient and easy to use the system is. The software is affordable, I can access it on the go with my iPhone and the support team is always there when I need advice!

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Alexa R.

I can’t believe I survived without Time To Pet! I wanted scheduling software because I was having trouble keeping our schedules straight! Scheduling is now a breeze! All of the other features are just icing on the cake to me!

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Rochelle B.

I used to spend hours and hours on the weekends scheduling, invoicing and tracking expenses. After the initial setup I now spend under an hour doing my schedule for the whole week. That’s including invoicing all of my clients!

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Katherine D.

Time To Pet has been a total game changer for us. It has helped us streamline many aspects of our operation from scheduling and communication, to billing and customer management. We actually tested other pet sitting softwares in the past but these other solutions were clunky and riddled with problems. Everything in Time To Pet has been so well thought out, it's intuitive and feature rich, and always improving.

Dan S.
Owner of NYC Pooch

Time To Pet has been a dream come true for our business and our clients. It is quite obvious this software was developed by a team who understands the needs & challenges of professional pet sitting companies.

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Shelley & Greg H.

With Time to Pet, we have everything in one place… That meant I had more money to invest in promoting one of my employees to a management position and getting her trained. Now she runs the daily operations of the company like a pro and I’m able to focus on sales and growth!

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Time to Pet has made a night and day difference in our business. Before Time to Pet I was running everything through separate programs. I had my revenue and client list in Google Docs, I was putting all our appointments on iCal, and I was creating my own invoices. It was so disorganized and nothing was linked. Time to Pet has brought everything to one seamless system!

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Chris H.

We are super happy with the transition to Time To Pet! My staff loves it, I love it, and most importantly, clients love it. Time To Pet’s support staff has ALWAYS been prompt at answering my questions when I first got started. I was (still am!) impressed with their responsiveness!

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Kristal L.

Time To Pet has changed everything about my business. Primarily, it has helped me be more organized and provided me with a way to easily on-board new clients, take their requests, and schedule employees. Time to Pet is the app I’ve been looking for and I’m so glad I found it!

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Kerylin M.

Becoming a Time to Pet client has been a game-changer for us. We can give our pet services clients real-time, cloud-based information they never imagined they’d be interested in, and most importantly to me personally, I can better manage my company and look forward more. And not a small thing, Time to Pet is responsive to my request for new features and modifications to existing ones.

Chrisanne I.

Time To Pet truly cares and gets it. We wouldn’t have the growth we do without them. It absolutely wouldn’t be possible. Prospects find us typically by referral, they log on using the link, sign in, we meet and greet, our clients pay, and services commence. The structure is professional, is efficient, and is the backbone to our Pet Services Company. Time To Pet is invaluable to PETEY’S Playhouse Pet Services, LLC and this Accidental Entrepreneur.

It is crazy to me that I even ran my business without Time To Pet! Prior to using TTP, I was tracking, invoicing and scheduling everything manually. It became so confusing and overwhelming that I literally had to make the switch. TTP has a great reputation among pet sitters so I knew that it was going to be life changing for me, and sure enough it was.

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Abby W.

Time To Pet is a central part of managing our business. We save a lot of time every week because scheduling and managing clients has been smooth. The Time To Pet web and mobile application is a pleasure to use.

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Brooke H.

Our clients really love the new system. I have found people booking 1-3 trips in one shot rather than one trip as the need arises. Mike and Kyle have been so excellent with customer service too!

Time To Pet allows me to review reports and see if any of our caregivers are facing a challenge and in need of a suggestion or to help monitor an issue with them. I love to see when my sitters have checked in to ensure they are keeping timely schedules and routes. At the end of the day, I can review all work done and go to bed feeling better about the job we do and have done for the day.

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Elizabeth & Jason M.

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Time To Pet has solved a couple issues and been a great closer in sales. The first issue it solved was providing an easy way to not have layers of communication. Because admins and sitters can all see messages from clients there is no delay from us seeing the message and then relaying it to the sitter. The other issue it solved is it has taken away some of the admin work since clients can update their own profiles so there is no need for us to spend hours importing that into the computer.

Lara and David H.

Time to Pet has been an amazing change that I have made to my business. The client portal interface is so user friendly and inviting that I believe clients are booking services at twice the rate as before… Also, now that I have incorporated credit card processing through your system I have also seen a dramatic spike in sales.

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Elise N.

Time To Pet has allowed me to have a one stop shop for everything I need to best communicate with our clientele base.... Time To Pet is always adapting to remain current with the technical changes occurring in our lives and helps Must Love Fur, LLC meet the expectations of our mobile clientele.

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Megan H.

The scheduling brings me such peace of mind, especially when clients request visits through their portal. It’s wonderful to scan the request and approve it and to see everything pop right into place. The invoicing and credit card processing makes it much easier to get paid from forgetful clients

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Alicia S.
Owner of PacKare

I tried every software out there, trust me and they all required me to alter how I did business in order to work for my business. Time To Pet allowed me the freedom to run my business how I want but BETTER! I am embarrassed I didn’t sign up earlier...

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Cara A.

Time to Pet has given back some of the time which had been previously bogged down with administrative tasks: billing, collecting client information and revenue tracking. It’s easily saved me 10-15 hours a week...

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Tony H.

Time To Pet has made everything so much simpler! It has freed up a lot of time in regards to the administrative side of things and eliminated a lot of separate processes that I had to do beforehand. It has also added a whole other level of professionalism to my business and I constantly get comments and compliments about how impressed they are with the system, how easy it is to use and how great it looks!

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Jessica C.

No longer are the days where throwing my computer through a window sounds more appealing than going through the grueling process of creating invoices on Microsoft Word.Now with Time To Pet, I can sit back and relax knowing that once a client schedules their own services, it’s automatically invoiced too!

Time To Pet has been a great addition to my business! It’s made keeping track of scheduling between myself and my two employees so easy & organized. I love being able to keep track of payments, and being able to generate reports to help with accounting and administrative work! People love that they get notices in their email after the visit is completed and they love being able to pay online!

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Time To Pet has given my small, young company a professional and trustworthy appeal. Thanks to it’s superior host of features, we’ve never missed a visit, our clients are very happy, and I can communicate effectively with my team and my clients wherever I am using my phone. The massive amount of features and settings is balanced perfectly with an easy to use, easy to learn user interface.

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Markianna J.

Oh, where do I even start? I tried out a bunch of different pet sitting software programs, and Time To Pet was hands down my favorite. As a business owner, and an employer, it's so important to me that our data is secure, it's complete, and comprehensive and it's easily accessible for my staff and also for our clients. There is little room for miscommunication when you are using a pet sitting software like TTP.

Katie G.

Time To Pet has helped us become more efficient, and our clients more self-sufficient. Offering clients the ability to make real-time changes to their files, and a way to communicate with our sitters via the Conversations tab, has been a real hit for our clients, sitters and office staff! Clients rave about the pictures they receive from our sitters during each visit, as it enables them to feel connected to their beloved pet even when they are away.

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Penny L.

Time To Pet has allowed me to track everything more efficiently. Everyone can see their schedules and invoices, clients can schedule themselves, converse with the walkers, pay their invoices, leave feedback and much more. I also love the reporting section and the useful information when forecasting future months and tax information.

Latoya B.

My business is very admin-heavy and Time To Pet has helped massively with that. Previously I was typing up each individual invoice for every client, and it was SO time consuming. I also love how it automatically works out how much I have to pay my staff at the end of the week, and then itemizes their payslips so they know exactly what they’re being paid for.

Time To Pet has made scheduling and communicating with our clients seamless!! Emails get sent to team members on a daily basis, and the app which has a check in and check out feature with GPS tracking ensures clients that team members are at their homes in the timeframes allotted and for the amount of time they are paying for. Messages instantly notify clients with how the visits went and includes pictures as well, which clients love!

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Jackie B.

Time To Pet has made our daily tasks SO much smoother! It truly ties everyone in together: office, sitters, and clients. We are ALWAYS in the loop, and sitters are always able to see real-time changes and updates. It has all but eliminated the chance of a visit being missed!

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Beth G. & Pam A.

The adventure of starting your own business can be intimidating and overwhelming. I researched pet sitting software prior to opening my company to see how feasible it would be. When I heard about Time to Pet from a friend, I knew running my own company would be something that I could do. TTP makes it so that the things I dreaded having to figure out manually were actually very easy, as it does most of it for you!

We switched to Time To Pet late last summer, and I wish I would have made the change sooner. My employees love it because it’s gives them more freedom, no one likes someone constantly checking in on them right?! My clients have made several comments since we switched last year, how much they LOVE the scheduling feature and the email updates. I even have a review all about the scheduling system!

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Alysha R.

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We are streamlined, organized and better than ever. Prior to Time To Pet, my client info sheets were handwritten and stored in a binder that was falling apart (keep in mind I did begin when I was only twelve!) I was the only one who had access to the important client info sheets, which became inconvenient as I expanded and hired more employees. I wanted a way to make information readily available to all of my team members, and TTP was the perfect solution.

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Chelsea H.

Time to Pet has been a HUGE time saver for me especially in the scheduling and invoicing areas. I used to have a tedious, two-step process of putting pet visits on my calendar and then having to manually create an invoice to reflect those visits. TTP not only saves me time by automatically creating my invoices directly from the scheduler, but also ensures that there are no missed visits!

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Allison O.

Before Time to Pet, I managed all of my pet client scheduling and invoicing manually. It was a nightmare. I honestly don't know how I kept everything straight without disaster! Time to Pet took my business to the next level. Several of my clients even stated how professional I am. Time to Pet makes me look good!

Janet R.

Time To Pet has saved me so much time with scheduling and invoicing. I used to spend hours writing paper invoices and receipts. My clients also absolutely love it. They love being able to get the updates and manage their end of things with just a few clicks. I've gotten so many glowing reviews about it.

Time To Pet offers me the ability to white label an app for a really decent price per month. My clients love having the option to schedule services and chat with us through the app. I like being able to check on my employees and where they are and see how the visit went with the report. I like that TTP has both an online and app interface so that my clients are comfortable no matter their age or skill when they utilize their pet portal account.

Susan K.

Time to Pet has helped me in so many ways but most of all in saving my time which is extremely valuable. Not having to generate invoices on my own and to have everything as visible and clear as it is in the scheduler really makes things run smoothly.

Marc C.

Time To Pet has been the backbone of my pet sitting business. It is how I stay organized and operate on a daily basis. Time To Pet allows me to accomplish all the tasks and thoughts I have, day in and day out with ease. Utilizing a program that is reliable and continuously updating makes my job easier and more enjoyable.

Meghan B.

Time To Pet has really been life changing for me. The staff and client interfaces are intuitive and inviting. I can relax more with the messaging and GPS tracking features as I never have to wonder what's going on out there. The entire system saves so much time and is easy to use.

Julie F.

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Before Time To Pet we had multiple software programs that offered less amenities than what we have now. We also have constant contact with the clients and still allowing privacy for the team. THANK YOU TIME TO PET!

Jennifer T.

Having a reliable, well thought out scheduling application is the cornerstone of any pet sitting and dog walking business. If you can't easily keep up with the volume of visits we manage daily, weekly, monthly and annually, it would be....well, we could not feasibly do it. And you need a view of your business operations at your fingertips....who are the clients, who are their sitters, what is going on.....much less be able to view trending and forecast for future resource needs.

Time to Pet has really changed the game for us. Before Time to Pet we were using other services and programs that weren't really designed for this level of work. We had one service provider for invoicing, another for GPS tracking, and another for reviews and scheduling.

Zackery T.

Time To Pet has made my life so much easier. It is great how I can be out doing a dog walk and one of my clients can request a walk through the app. I can take a look at it when I get home and approve it then.

Julie C.

Time To Pet has been essential in our business! It's so convenient to have pet care info available on-the-go with the Time To Pet app. It has made client scheduling a snap and gives us peace of mind that there are no missed pet visits with sitters being able to send visit updates through the app.

Courtney S.

Time To Pet has made my life in the pet sitting business so much easier, efficient and more professional. Being in this industry for over 12 years and trying to schedule numerous sitters, cancellations, requests, book keeping and invoices the old fashion way with different applications took so much time. Now, TTP can do almost all that I need done a lot quicker. That frees me up to take more clients request and have some free time. Plus, my clients rave about how they love the it too!

Christine S.

Our business revenue doubled the year we started with Time To Pet! You would think that would be our obvious favorite! Actually the vacations we have afforded due to others being able to run the business while we are away is the top reason we will continue as a loyal TTPer.

Melinda W.

I was looking for the right software from the very beginning and I checked out all of the possible software options. I knew I wanted all the latest technology, and TTP had everything I could think of. The client app with messaging, invoicing, and the walk report card is so handy and our clients love it. On the admin side, it keeps everything simple, organized, and in one place. I don't know what I'd without it! I'm so glad I found TTP. Evergreen Paws LOVES Time To Pet!

Marie A.

Time to Pet is a lifesaver! The GPS and timed reporting provided for visits keep me accountable and organized. My clients are amazed and relieved that I have such an organized system, and I credit TTP for their user-friendly platform. Tax season and invoicing is a breeze with TTP!

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For us, choosing Time To Pet was an easy decision. It's invaluable to have a user-friendly modern program that doesn't just help the office, but our staff and clients as well. We particularly love the fast & friendly customer support and how they focus on improving and implementing new features based on user feedback and demand.


Time to Pet allows our clients to communicate all in one place! It also has a great scheduling system to where it's super easy to approve client service requests. Our personal favorite, along with our clients, is the mobile report cards! We have received such great feedback on the report cards and how our clients look forward to them!

Kylie H.

Clients absolutely love it! The accountability, accessibility of scheduling and payments, notifications – just the overall feeling that they still are connected when not at the home.

Kelly D.

Time To Pet has helped me to discover the joy again in running my business and achieving a greater work/family life balance. The TTP team continues to add enhancements and updates that are user-friendly and make my job so much easier and more enjoyable.

Glenda W.

While I was learning the basics of business and running a business, Time To Pet walked me through it step by step with loads of help in the help section, and QUICK customer service. Still, when you finally have it down, the automation of it all that TTP provides from scheduling to invoicing, makes it easy, stress-free, and seamless.

I would be LOST without Time To Pet — I've had it since the day I launched my company, and I could not imagine anyone running a company without it. It has made my life so easy to schedule and communicate with clients, and run reports, and settle invoices.

Erin M.

I frequently get asked by clients how I keep everything straight, and my answer is always: "Time to Pet!” It has been an essential tool as the company grows and helps us keep everything organized.

Jackie J.

It is crazy to me how an app can run my whole business and just be so easy to use. The customer service is beyond amazing, and I'm grateful for that. I should use it more!!

Tom C.

Time To Pet is an integral part of RidgeWalks, and has enabled us to streamline all administrative aspects of our business: client intake, scheduling, billing, payroll, and client communication.

Christine & Timothy C.
Owner of RidgeWalks

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Time To Pet has completely changed how I run my business and interact with my clients. When I first started out, my filing and invoice system was a mess and I absolutely dreaded doing it. Now it's almost completely automated and has reduced the amount of time I spend drastically.

Joel B.

Time to Pet has honestly been a game-changer for us! A wonderful, fellow pet sitter friend recommended TTP, and I seriously couldn't go back now. I can't rave about Time to Pet enough, and my clients really love it too!

The customer service is beyond incredible, and I tell everyone that. I love being organized and Time To Pet keeps me focused, and having everything in one place is great. It also makes the administrative part of the job so much easier by allowing clients access to their portal so they can do some of the work for me.

Being able to schedule visits, pay invoices, send monthly emails, and use GPS to track all walks and visits through the same software has been a huge game-changer that has saved me so much time. There are so many things that Time To Pet has to offer, and I love that it is all in one place.

Time To Pet gives me a step-up over the competition by giving me the ability to proudly offer my clients "report cards" and GPS tracking, which in turn, gives my clients peace of mind about their pets.


We owe a lot of our success to using Time to Pet! The program has given our clients the peace of mind that they only could have DREAMED of. Time To Pet has allowed us to grow quickly and stay extremely organized during that process.

Time To Pet has saved me so much time by automatically invoicing my clients, saving all of my clients/pets information, and generating income reports to send off to my accountant. This allows me more time to do what I love most, which is caring for all the pets!

As we have grown, Time To Pet has really made my business life easier with its features and automation. I love that the company listens to our concerns and is constantly working to improve and add additional features as our needs and desires change.

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Time To Pet is extremely efficient, and they have thought of everything. They listened to dog walkers/pet sitters' needs and built an app that accomplished it all on one platform while still being very user-friendly. We have tried various apps, and this has been the easiest to use and very detailed.

Lalka & Amanda
Owner of SoHo Hound

I can't even imagine running a business without Time To Pet. TTP saves me hours of administrative work each week. Before I used industry-specific software in my business, I had nightmares that we'd miss a visit or fail to follow critical instructions, such as administering medications. Now I sleep much easier at night.


Time To Pet has helped me create an organized, reliable, and secure service. At every meet and greet, I send the new client their “portal instructions” and ask them to complete their client/pet profile(s). Clients adore it, and it creates a very professional look.


I'm the first to admit that I am not the best at scheduling or tracking financials. Luckily, Time To Pet can do all that for me, and it allows me to keep it nicely organized.


Time to Pet has literally been the biggest factor in making our expansion possible. As a solo sitter, I juggled texting, maps, invoicing, and calendar apps to get my day-to-day job done. With Time to Pet, I have been able to streamline and organize my onboarding and daily visit processes enough that I was confident that I could add another team member to the business without further complicating things or stressing myself or my clients.

Alisha & Zack

The biggest change I see is in both customer and team satisfaction. Our customers love the new platform because it makes everything a lot easier for them, from booking, to communications, to payments. And for our team members? Let’s just say our sitters instantly and unanimously agreed that Time To Pet’s user-friendly app was a major improvement over our previous technology.

Tiffany L.

Time To Pet has honestly revolutionized how we do business… My sitters can work much more independently because they have ongoing access to customer and pet information without relying on me… I save hours upon hours of administrative time on billing, processing payments, and generating paychecks.

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Clare S.

Time To Pet has made my life so much easier regarding almost everything I do with the business's day-to-day operations. Scheduling would be an absolute nightmare without it, and they make billing super easy.

Laura B.

I'm a 'paper person,' and I wasn't sure that software would be right for me and my business. Now, I can't imagine life without it!

Michelle M.

Since I started in the 90s, I was used to using an old-school day planner. When I opened my current business, I was using paper forms for clients and Google calendar for my schedule. I asked a pet sitter friend if there was some way to scan all the info into my phone or tablet to take with me, and she laughed and said, "There's an app for that!" Once I went paperless, there was no going back.

Brigid W.

Time To Pet has streamlined my business by 90%. With my old software, I spent 3 hours a week on scheduling and invoicing, and on long days, I didn’t have the mental energy or time. Time To Pet is incredibly effective, easy to use, and better than any scheduling software I’ve seen for any business. It is fantastic!!

Clare M.

I am a huge Time To Pet fan! Using TTP has opened up time for me to work on other aspects of the business that were being neglected, such as marketing and social media.

Suzie F.
Owner of Happy Paws

Time To Pet has been an absolute blessing to our business! I have always been a pen and paper gal, so the move to digital was quite scary at first (for my clients too), but I am so glad that I did.

Time To Pet has given me peace of mind that my employees are aware of their schedules and will do all their jobs on time, has given my clients ease of payment using Time to Pet Payments. 99% of clients pay by credit card and appreciate that convenience. It has allowed me to streamline scheduling, client communications, invoicing, collecting payments, and more.

Mary S.
Owner of PamperPet

I am so lucky that I started with Time To Pet with my very first client. It has made my business organized, seamless and extremely easy to work with. I've been able to utilize many of the features more and more as Coastal Cat Care has grown.

Toni C.

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