Client management that makes pet care easier for everyone.
Let clients request services, update care instructions, message your team, and pay invoices through the App. Keep client and pet details organized in one place, so your team spends less time tracking down information and more time providing great care.
Give clients one place to request care, stay informed, and pay
The Time To Pet Client App puts everyday tasks in your clients’ hands, reducing back-and-forth for your team. Clients can:
View messages, invoices, and make payments
Your team stays in control by reviewing service requests before they're approved, while having access to important client and pet information from the field.
Give clients a convenient way to manage their pet care
The Pet Parent Portal is an easy-to-use, web-based tool that makes it simple for pet parents to manage their pet care services. They can request new services, view upcoming events, update their information, and view and pay invoices.
Use your business colors, logo, and personality.
Works on any desktop or mobile browser.
Get new clients up and running quickly
Give new clients a simple, step-by-step way to get started. Pet Parent Onboarding guides them through setting a password, signing your agreements, updating their information, and adding a payment method. You control the experience, including which steps to include and the custom welcome message new clients see.
Clients can also update their information through the App or Portal, while your team can access it from the Staff App. Use Custom Fields to capture details unique to your business and keep Client Docs organized directly on client profiles.
Keep clients connected with every visit.
Your team can send post-visit reports with notes, pictures, and answers to your visit report card questions as soon as services are completed. Clients can respond directly to your messages, and their responses are captured in your conversation feed.
"Time To Pet has significantly enhanced the customer communication process. First, it gave me a reason to reach out to all my customers and say, 'I'm switching software, please activate your account!' As a result of the increased communication, I'm finding that a lot of former one-time clients have called us for new services and we are busier than ever."
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