Client management
Client portal
Client Access From Any Web Browser

Pet parent portal

For your pet parent clients who prefer not to download an app, we've got you covered! We've created a fully functional Pet Parent Portal website that can be accessed from any browser, including mobile browsers. You can customize your portal link to match your business and customize your portal with the perfect color scheme to represent your business!

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Conversations

At Time To Pet, we make it easy for you to stay in touch with your clients. Our Pet Parent Portal is a one-stop shop for all of your communication needs. Customers can view all messages, pictures, and post-visit reports and respond directly from their conversation feed. Messages can also be sent via text message or email, making it easy to keep in touch no matter where you or your clients are. With Time To Pet, staying connected has never been easier!

Learn more about conversations
Screenshot of a pet care app conversation showing messages from John Doe and James Turner about a dog named Fido, including a close-up photo of a light-colored dog with large ears.

My info

Your clients can easily update their information from anywhere in the world with the Pet Parent Portal. Additionally, you can set required fields in the portal, preventing pet parents from submitting service order requests until they complete that information. This ensures that you always have the information required to provide the best possible service to your clients.

User portal screen showing primary contact details including name John Doe, primary phone 512-123-4567, secondary phone 512-987-6543, a dropdown with 'Google' selected under 'How did you find us?', and a required field with 'test' entered. Address section includes access instructions with gate code 12345. On the right side, a small map highlights 600 East 6th Street #3 in Austin, TX, with contact details and phone numbers repeated, plus an option to change password and emergency contact information for Suzy Doe.

Pets

Time To Pet's customizable fields make it easy to keep track of important information about your clients and their pets. You can capture as much (or as little) information as you need to perform exceptional pet care services. With the ability to select a pet's vet directly through the Portal, you can ensure that you always have the information you need in case of an emergency.

User interface of a pet management portal showing details of a pet named Fido, a tan male French Bulldog born on March 13, 2014, with microchip number 65894. The pet is neutered and vaccinations are current, with the primary vet listed as ABC Vet Clinic in Austin, TX. A thumbnail photo of Fido, the French Bulldog, is visible on the right.

Schedule

Clients can easily view their upcoming and pending events on your Pet Parent Portal. Does your client have a new trip coming up? They can also submit new service order requests and make changes or cancellations to their existing requests! New requests are sent to you for approval in real time!

Client portal schedule for October 22-28, 2017, listing daily dog walking and sitting services with durations and times, including afternoon and night appointments in green and blue bars.

Invoices

In addition to managing their information and scheduled events, clients can view and pay invoices directly from the Portal. They can submit a payment using their credit card, debit card, or ACH payment method. Have a happy client? Tips can also be added here! Lastly, your Pet Parent Clients can also manage their payment methods from the Portal.

Client portal invoices list showing open invoices with balance due and status, plus Make A Payment and Payment Methods buttons

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