Manage Your Most Important Customer Information

Client/pet info

Accurate and up-to-date pet parent information is essential for providing fantastic pet sitting and dog walking services. That information is specific to the human client and all of their pets. In Time To Pet - pet parents can update their information directly from the App or the Portal. You can create custom fields specific to your business and even mark certain fields as required!

Custom fields

Accurate and up-to-date pet parent information is essential for providing fantastic pet sitting and dog walking services. That information is specific to the human client and all of their pets. In Time To Pet - pet parents can update their information directly from the App or the Portal. You can create custom fields specific to your business and even mark certain fields as required!

Custom Fields settings showing Primary Contact fields with client and staff visibility checkboxes.

Field visibility

After collecting many different types of information - you should be very specific about who has access to it. Client and pet fields can be hidden from clients, staff members, or both. Want to keep a note private? Or not share the client's phone number with your team so they always message via Time To Pet? Not a problem!

Custom field visibility settings with Client Visible and Staff Visible checkboxes selected.

Required fields

Certain information you collect about pet parent clients is essential to you doing your job: the client's address, access instructions, and emergency contact info, to name a few. You can mark these as fields as required, meaning your customer can only request services once they complete this info.

Custom field settings with Client Editable, Client Visible, and Required checkboxes selected.

Veterinarian management

In cases of emergency - it is essential to have accurate veterinarian information for your client and their pets. Time To Pet supports a complete vet management system that allows you to add local vets, and your customers can select a primary and secondary veterinarian. That means you can be sure you have accurate contact info if needed.

Vet profile form with fields for name, phone, email, address, and notes about the animal hospital.

Start your 14-day free trial

Join 5,000+ pet care businesses that use Time To Pet to save time, delight clients, and grow their revenue.

Full access to all features
No contracts or hidden fees
US-based support from pet care pros
Create your free account
Faint pink and orange gradient blob decoration made of overlapping circles.